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MISS DIG Inc. Achieves Record 19 Millionth Call

MISS DIG Inc. Achieves Record 19 Millionth Call
Auburn Hills, Mich., June 13, 2012 - MISS DIG System, Inc., Michigan’s utility notification one call center, recently achieved a nationwide milestone by processing its 19th millionth dig request.

One of the country’s first utility one call centers, MISS DIG was established in 1970.  MISS DIG fields thousands of staking requests daily, which helped add up to this impressive milestone and make MISS DIG the first such call center in the nation to attain 19 million staking requests. 

The record-breaking request was placed by a fencing contractor in Livingston County at 2:55 a.m. on June 12.  Day or night, large excavation project or small, MISS DIG is available to service homeowners or excavators 365 days a year.

“We are proud to be the largest total volume call center in the U.S.  Last year we took 619,000 total requests and have recorded a steady increase in call volume over the past three years.  As the state’s one call center, MISS DIG continues to play an integral role in reducing the interruption of underground utility service for the citizens of Michigan,” stated Bruce Campbell, MISS DIG CEO.

One toll-free call is all it takes to have MISS DIG notify the more than 1000 participating members to locate and mark their underground utility lines and provide overhead electric line assistance to ensure adequate clearances are maintained.  A call can be placed to MISS DIG toll-free by dialing 811 24 hours a day, seven days a week.  Michigan law requires a call to MISS DIG before using power tools to dig.

Before digging contact MISS DIG by calling either 811 or 800-482-7171; also on the web through E-Locate or Remote Ticket Entry at www.missdig.org.

Posted on Wednesday, June 13, 2012 (Archive on Monday, January 01, 0001)
Posted by jforsberg  Contributed by
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